Your Questions Answered

At JBNM Silver and Handicrafts, we do more than just supply quality jewelry collections — we also provide professional design tips and style guidance. We know that buying jewelry can sometimes be overwhelming, so we’ll help simplify. Check out some of our most frequently asked questions below, and contact us if you have any additional inquiries today.

Frequently asked questions

Shipping

Can I share my wishlist on your site with friends and family?


Yes,




Can I ship my order internationally?


Yes, you can ship your order internationally Please Read Here Our Shipping Policy




Buying and Comparing Items


When you are buying and comparing items, please look carefully at the descriptions
When i use the term sterling silver i mean just that,solid 925 standard silver all the way through, if it is plated i will say so,
The same goes for gold
the reason i say this is put say silver locket,as a search,most of what comes up is plated costume, please when comparing prices be aware of what you are buying

The words filled, color, metal, plated all mean costume jewellery
Solid or hallmarked mean real gold or silver




Shipping cost for multiple items


We do combine shipping when you purchase multiple items.
Please contact Us for the same.





Customized Order

Handmade for you - Made to order


All JBNMSILVER Jewelry is handmade, made to order, so each piece receives the highest attention to detail and care.

Every piece of jewelry is proudly, formed / forged / soldered by hand by traditional silversmiths working from generations.




Custom and personalized orders


JBNM Silver and Handicrafted is more than happy to accommodate variations in our designs. Please feel free to get in touch if you would like something customized.




Wholesale Order


Custom and whole sale orders are welcome. Please convo Us with any special requests and we will do our very best to accommodate your request.





Care, Sizing and Packing

Care instructions


Keep jewelry away from moisture or any chemical, so remove your jewelry before bathing, swimming and working out.

Apply make up, perfume or hair spray prior to putting on your jewelry.

Clean your jewelry with a smooth jewelry polishing cloth to bring back shine and remove any moisture. So jewelry should be dry before going back in the storage box.

Store your jewelry separately, in zip lock bags to prevent tarnishing and maintain its luster.




Gift wrapping and packaging


All orders come safely packaged. If you would like to include a gift note please write so in the buyer's notes upon check out. Message me for further inquiries on gift wrapping.




Sizing details


We use US ring sizes so you will have to use an online converter if you don't know yours, I suggest
http://www.ringsizes.co/resources.html





Payment

Payment


We accept payments through Paypal and a large number of credit cards, via the Paypal platform.

In some countries, Paypal is required by law to add additional local VAT/Sales tax or other levies. JBNM Silver and Handicrafts cannot amend/change these; often these levies are added to the final amount at checkout, and we (JBNM Silver and Handicrafts), are not informed.

Please also not that in depending on the value of the item you have purchased, there may also be customs fees, duties, taxes or value added tax (VAT) that are applicable for your country, as your item enters the country. You, the buyer, are fully responsible for these.





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